Now Hiring - Warehouse Counter Sales Keyholder in Van Nuys, CA

Counter Sales Keyholder
Van Nuys, CA | Multi Sales

Job Type: Full-time; Direct Hire
Salary: $19.00 to $23.00/hour DOE

Employee Benefits

• 90% of base plan Medical, Dental, Vision
• Group Life Insurance covered by Employer
• Robust Employee Assistance Program
• Safe Harbor 401(k) with profit sharing
• 10 paid holidays
• Generous time-off policy
• Opportunity for promotion as we expand

Company Summary

We are a premier distributor primarily based on the west coast and ship nationwide daily. We are looking for someone that is interested in joining a stable, fast-growing company that has a passion for success and generating growth. Every day we continue to value the same traditions that our company was built on over 60 years ago, which are high integrity, vast product knowledge, and strong partnerships with our customers and vendors.

Job Summary:

• Opening and/or closing the store, ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable at the counter.
• Taking customer sales orders and quotes, utilizing product and application knowledge to select the product that best meets customer needs.
• Placing, arranging, and maintaining merchandise displays. Recommending new stock items and supporting efforts to reduce or eliminate overstock and/or obsolete material.
• Entering and processing customer orders, quotes, and returns.
• Working collaboratively with the branch manager to maintain a clean and orderly warehouse.
• Should be able to seamlessly adapt to various roles within the branch.
• Manage and grow sales within assigned accounts, establishing and nurturing relationships with dealers and prospects through phone, email, and in-person interactions.
• Uphold branch standards by following operational procedures and customer service protocols, proactively resolving operational challenges, and identifying opportunities for work process improvements.
• Perform end-of-day functions, such as closing warehouse queues, manifest processing, document scanning, and loading UPS shipments.
• Assist customers by providing information, addressing inquiries, fulfilling merchandise requests, processing payments, and preparing merchandise for pickup or delivery.
• Support the promotion and sale of products, familiarize oneself with product benefits, attend training seminars, and engage with manufacturer representatives to acquire knowledge and address product-related queries.
• Ensure alignment of branch operations with corporate standards by documenting and communicating actions, irregularities, and ongoing needs.
• Uphold company values, maintain confidentiality, and foster a safe and clean environment by conducting equipment inspections and attending safety meetings.
• Continuously enhance job knowledge through participation in educational opportunities, reading professional publications, expanding personal networks, and engaging in professional organizations.

Qualifications:

• Fluent computer literacy; Microsoft Office, ERP systems (Epicor Solar Eclipse), etc.
• 2+ years of experience selling in an industrial counter sales environment
• 2+ years of warehouse functions & management
• Ability to process point-of-sale transactions, quotes, and returns
• Must be able to lift up to 50 lbs.
• Valid state driver’s license
• Forklift experience required
• Authorized to work in the US
• Must be able to pass a background screening and drug test

COVID-19 considerations:
We've implemented a lot of safety protocols to ensure everyone's safety. This includes providing masks, gloves, hand sanitizers, disinfectant wipes/spray, etc.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Van Nuys, CA 91406: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person